We test your internet performance by asking you to install a Whitebox which has all of our measurements tucked away inside. It acts as an Ethernet bridge and reports on a range of key metrics such as download speed, upload speed, latency, and packet loss. This hardware-based approach is what gives our measurements unrivalled accuracy because the Whitebox is unaffected by other factors within the home, like your PC.
The Meqyas internet performance tests run independently of your internet usage. So when you're not using the internet, or are using the internet below a minimum threshold, the Whitebox will zap these scheduled tests to our network of test servers and record how long and what journey your data takes for them to be zapped back. You can check out our Whitebox Briefing Note for more info on the subject.