What is my Internet Health?

Your Internet Health provides you with an at-a-glance view of your broadband performance across a set of key metrics. These include download speed, upload speed, video-streaming performance and web browsing capabilities. These results are presented using easy-to-understand purple / pink / green colored cards, indicating the status of the metric in question.

You are also presented with a calendar indicating the historical state of your broadband connection, allowing you to see how your performance has fared over time.

The purple / pink / green statuses are scored against internal thresholds. These thresholds are defined differently depending on the metric. For example, download speed would be assessed against the advertised speed (90% of advertised or greater would equate to green), whilst web page loading time would be assessed against a fixed time limit of what is acceptable.